Businesses have to begin somewhere, be it in an extra bedroom or a garage, and most businesses reach a place where they need to expand and meet up with the increased demand of its customers. The 2 main factors affecting expanding businesses are time and space. Owners soon end up with insufficient time to promote their products and not room enough to use from.
So what happens when your small crafts business goes from having a number of customers to hundreds? That daily trip to the postoffice to publish out your orders becomes extremely difficult and counter-productive to your business. An hour or so spent packaging items up into pretty embellished boxes or sifting through returned items could possibly be harnessed elsewhere. Your garage becomes inadequate to accommodate the number of orders and the added stress of constantly keeping them safe from the elements becomes an issue.
It doesn’t matter how pretty or well-made your product is if the delivery or quality of service is shoddy then this may have a detrimental effect in your business dropshipping 2020. And it’s not because that you do not care or want to provide the most effective for your loyal customers- it’s mainly because you don’t have enough time or space to generally meet demand.
That’s where ecommerce fulfillment services can be of huge advantage to companies experiencing growth.
E-commerce fulfillment companies can provide you with from call centre operations, e-warehousing, returns processing, distribution, dispatch, pick and pack to web-based stock management and, most importantly, peace of mind. Most of these services make for a far more professional and reliable business which will be type in seeing your web visitors returning regularly.
Fulfillment companies are experts in looking after your products and housing them in the most effective suitable conditions – forget about fretting about the leaky garage roof ruining your stock. Your entire items are measured/weighed and recorded allow you to transport out remote stock counts. Once an order is put, they’re picked, packed and dispatched.
So, what’re the important aspects to consider when choosing a fulfillment company to partner with?
Personally the main two would have to be Trust and Price.
If you’re leaving your products within their hands, you will need to trust that your chosen partner will look after your stock as you would and will deliver your products in the situation your web visitors expect. In terms of price, there is no point in investing in a fulfillment company where the expenses erode your margin too heavily. In the same sense, something that’s too cheap might not reflect the caliber of your brand or products. The main element would be to choose partner with prices that suit your business model and deliver a quality of service that matches your brand.
For satisfaction and the smooth running of your business, buying fulfillment services is just a small price to cover that may make the difference between success or failure.